Business for sellers

For retailers

Participation of retailers in the deposit system is vital because it is the retailers who enable the effective circulation of deposit packaging, selling products in deposit packaging, receiving the deposit fee, accepting used deposit packaging, and then repaying the deposit fee to the end consumer. The involvement of retailers helps build new, climate-friendly habits in the everyday life of the general public, for a better environment. Given that the public demand for a deposit system is rising, setting up deposit stations will help retailers find new customers, and boost the loyalty of the retailers’ current customers.

Documents

Correctly filled-in agreement signed with a secure electronic signature, sent to tirgotajs@dio.lv, addressed to the party specified in the details.
If printed and signed in paper format, the agreement must be sent to the following address: Depozīta Iepakojuma Operators, A. Deglava iela 66–705, Riga, LV-1035, Latvia.
* If you cannot sign the agreement electronically, or if you need help preparing the agreement in paper format, please contact SIA Depozīta Iepakojuma Operators in order to find a solution. Please send an e-mail to tirgotajs@dio.lv, or call +371 20226575.
 

Retailers with a binding agreement on manually accepting deposit packaging in retail outlets must fill in the following part of the agreement:
Details of the parties of the agreement, entering the information requested on pages 1 and 17;
Annex 1 to the agreement, on pages 18–19;
Authorised signatory of Annex 2 to the agreement, on page 20;
Authorised signatory of Annex 3 to the agreement, on page 22;
Annex 4 to the agreement, on page 23.
 

The manual need not be signed, but it is an integral part of the agreement.

In accordance with the Packaging Law, in populated areas that have a sufficient number of deposit stations, retailers may set up joint deposit stations, provided that the distance between such joint deposit stations does not exceed 500 metres.

Informatīvais plakāts par tuvāko Depozīta punktu
PVD ieteikumi labai higiēnas praksei
Ieteikumi depozīta iepakojumu uzglabāšanai

Who must accept the deposit packaging?

If the area of your shopping floor is 60 m2 or more, you must sign an agreement for setting up an automated or manual deposit station with SIA Depozīta Iepakojuma Operators.

In accordance with Section 18.8 of the Packaging Law, retail outlets must sign an agreement with SIA Depozīta Iepakojuma Operators (DIO) if they are:

Located in the state cities (Daugavpils, Jēkabpils, Jelgava, Jūrmala, Liepāja, Rēzekne, Rīga, Valmiera, Ventspils, Ogre), and the area of their shopping floor is 300 m2 or more

300 m²

Located in other administrative areas (outside cities, in rural areas), and the area of their shopping floor is 60 m2 or more

60 m²

Regardless of the criteria prescribed in the law, DIO is open to considering any retailer’s interest in joining the deposit system, even if the area of its shopping floor is less than 60 m2. Setting up a deposit station on the premises will be a benefit to all retailers, because this is the best way to be environmentally conscious, attract new customers and at the same time not lose loyal customers who seek to quickly return the packaging they bought to the store, and then use the returned deposit fee to buy new products at the same store.

The duties and responsibilities of retailers as part of the deposit system can be found in the documents Manual packaging acceptance agreement and Automatic deposit acceptance agreement, available in the Documents section.

How to determine the method for accepting packaging?

units of packaging per month

>3000

units of packaging per month

arrow-left
automatic deposit stations (reverse vending  machines)

≈1000

automatic deposit stations (reverse vending machines)

arrow-left2
collection stations in total

≈1400

collection stations in total

arrow-right
manual deposit stations

≈400

manual deposit stations

arrow-right2
units of packaging per month

<3000

units of packaging per month

units of packaging per month

>3000

units of packaging per month

arrow-left
automatic deposit stations (reverse vending  machines)

≈1000

automatic deposit stations (reverse vending machines)

arrow-left2
collection stations in total

≈1400

collection stations in total

arrow-right
manual deposit stations

≈400

manual deposit stations

arrow-right2
units of packaging per month

<3000

units of packaging per month

Manual acceptance of packaging takes place in stores where the expected number of units of packaging returned by customers does not exceed 3000 a month. On the other hand, for the stores where the monthly number of units of packaging returned exceeds 3000, DIO can deliver and install a reverse vending machine (RVM)  for returning empty packaging, free of charge.

Availability of reverse vending machines (RVMs)

SIA Depozīta Iepakojuma Operators can provide all retailers with shopping floor dimensions that meet legal requirements, selling deposit products at a monthly rate of 3000 units (annual average) with free delivery and installation of RVMs for the automatic acceptance of empty deposit packaging. DIO also undertakes to maintain the RVMs and repair them in the event of defects or malfunctions.

To apply for the installation of an RVM in a store, please fill in the application form and send it to tirgotajs@dio.lv. DIO will assess the application, and reply to it within 2 weeks.

Register of packaging accepted in the deposit system

Current list of packaging accepted in the deposit system

Register of deposit packaging

Management fee and current rates

Management fee model

The approved deposit packaging management fee for the first operating year of the deposit system (2022) is 2.03 cents for manually accepted packaging, 2.23 cents for compressed automatically accepted packaging and 1.95 cents for non-compressed automatically accepted packaging. Based on the results of the first operating year, the management fee will be revised, leading to an agreement on a new management fee model with the retailers, implementing the separation of different types of materials.

Frequently asked questions


Still have questions?

Contact us at:

Frequently asked questions

The deposit station management costs are covered by DIO, and the amounts during the first operating year (2022) are as follows: 2.03 cents for manually accepted packaging (also whenever packaging is accepted with a reverse vending machine (RVM) that does not compress the packaging), 2.23 cents for compressed automatically accepted packaging and 1.95 cents for non-compressed automatically accepted packaging. Based on an assessment of the first operating year, the management fee will be revised, leading to an agreement on a new management fee model with the retailers, implementing the separation of different types of materials. 

Thus, the retailers do not have to incur in any additional costs associated with the installation and management of deposit stations. Estimates show that the management fee that DIO will pay retailers for every unit of packaging accepted will also cover any investments for setting up deposit stations, human resources and other expenses associated with accepting deposit packaging.
 

In a standard situation, no additional workforce is necessary. On average, an employee will have to spend some 15 to 30 minutes a day handling manual deposit station duties.

For manual deposit stations, these are as follows: receive the packaging from the customer, ensure that the label has the deposit sign and the barcode is intact; enter the number of packaging units and returned amount of money in the cash register; sort the packaging into bags and boxes following the information posters for retailers. For automatic deposit stations, this includes emptying the RVMand cleaning it once a day, and sorting the packaging following the information posters for retailers.

It is worth noting, however, that the amount of this work depends on how much packaging is returned, e.g., the maximum quantity a manual deposit station is expected to handle is 3000 units of packaging a month, or some 100 units a day, which is something a cash register attendant is able to handle on their own. For larger deposit stations, with two or more high-capacity RVMs and the number of units of packaging accepted reaching 150,000 a month, or more, a separate employee may be necessary to work on these tasks.

The packaging must be sorted and prepared for transportation using the instructions provided in the retailer manual, in the information materials issued to the retailer. DIO provides retailers with two types of free transport bags and boxes for storing the packaging.

Disposable glass bottles, refillable universal glass bottles, PET bottles and metal cans are picked up by the deposit system operator. The pick-up schedule is coordinated with the retailer.

The pick-up of packaging takes place subject to the agreed schedule, or as soon as the retailer accumulates 10 transport units (bags or boxes) of returned packaging. 1 bag or 3 boxes are equal to one transport unit. The minimum number of transport units accepted for pick-up at a deposit station is 8.

Custom-design refillable glass packaging is returned to the manufacturer, subject to agreement between the manufacturer and the retailer.

In conjunction with ‘Eco Baltia vide’, DIO handles the management of such packaging by providing retailers with free bins and disposal everywhere in Latvia.

At manual deposit stations, the packaging is accepted by the shop attendant/cash register operator. The employee must confirm that the packaging has the deposit sign on the label, and that the barcode is intact. The employee must then pay back the deposit fee for the packaging returned, or provide it as a discount for the purchase.

The deposit system operator provides all retailers that legally must accept deposit packaging and that expect to or actually receive at least 3000 returned units of deposit packaging a month with the possibility of delivering and installing RVMs for returning deposit packaging, free of charge. The operator also undertakes to maintain the RVMs and repair them in the event of defects or malfunctions.

A mains and internet connection is necessary for the operation of automatic deposit stations. Power consumption depends on the type of RVM, and the amount of packaging deposited. These costs are included in the management fee paid by DIO. The internet connection is necessary for the machine to send data and information about the amount of accepted packaging, the coupons issued, and the technical condition of the machine to the central database. It is also possible to use mobile internet. No internet connection is necessary for the manual acceptance of packaging.

RVMs must be cleaned in accordance with the instructions issued by the manufacturer, and as necessary. The manufacturer’s representatives will provide training in maintaining RVMs at the stores.

A transition period for the new system is set between 1 February and 31 July 2022. During it, retailers will continue to sell products with both the old packaging without the deposit sign, and the new packaging that has the deposit sign and involves an additional fee of 10 cents, which can later be reimbursed by returning the empty packaging at a deposit station. Starting from 1 August 2022, only new packaging with deposit signs will be allowed in stores.

Beverages that are not sold can be relabelled with a registered barcode, a sample packaging and a Latvian deposit sign.

  • Relabelling with already approved and registered label/sticker and form with DIO – no registration is needed;
  • Relabelling original label with temporary sticker – registration process is needed, submission of samples required (~ 2 weeks). 

Still have questions?

Contact us at: